The development of the internet has led to improved business development across the world. This is because the internet provides business platforms for people to engage in different types of entrepreneurial development. Due to increased development, the internet has posed some security threats to personal information especially from hackers. As such, there are companies that have been established geared towards helping people manage their own personal information and handling customer complaints. According to New York Times, a restaurant owner in California has benefited a lot from the emails he sent to his customers about encouraging them to visit his restaurant to experience good delicacy. He has continued boasting of the good seafood he is offering that will leave you satisfied to the fullest. As a result, Andrew Gruel has attributed the success behind the growth of his restaurant to the customer complaints he addressed online. He goes on to say that customer reviews are the best way to interact and attract customers to the restaurant or development of small business but the reviews should be recent to attract large following.
Status Labs is one of the leading online reputation management and public relation firms that have seen the development of other channels of doing business online. As a result, the firm has provided ways of dealing with online reputation management by formulating ways to boost business growth. When creating a public relation survey, it is important to ensure you remain on the topic and know your contacts. This will enable you formulate a message that will sink well in the minds of the recipients. Being a story teller is an important aspect in the development of good public relations platforms. Here, people are able to know the kind of information people are dealing with thus attracting tremendous following.