The Securus brand has depended on Rick Smith for some time, and they have seen amazing improvement in recent years. Someone who is hoping to know how to contact Securus for help will find that they may place many calls through the service. It helps them reach inmates who are in jail, and it gives these people many options when placing each call. This article explains how the calls are placed, and it shows how Rick has pushed for better technology.
#1: What Is Securus?
Securus is a prison communications firm that has helped many people place calls to jails, and it has a number of jails where they have cameras. There are many cameras in jails where inmates may be seen, and they will see their families when they are on the phone. Someone who is placing a call will use the Securus platform, and they will see the person they are talking to as they talk in realtime.
#2: New Technology
Securus is responsible for quite a lot of new technology, and they have built new camera and surveillance systems that will help authorities find people through voice recognition. Rick punches for voice recognition technology because he knew that it would be important for all law enforcement agencies. The agencies that benefit most will find those who are calling the jails to reach their associates.
#3: Better Customer Service
The customer service team at Securus is one of the best in the industry, and they have helped a number of people place calls and reconcile their accounts. They need help because they do not have any other way to get their calls through, and the team will help place calls for customers. They provide help with the app, and they allow clients to ask questions when needed.
#4: The App
The app from Securus is something that Rick insisted on because he wanted his company to reach out to as many customers as possible. Anyone may download their app, and they will find that the app is quite easy to use. There are many people who will use the app to call from their mobile devices, and they will be happy to place a call that could reach anywhere in the world. It is much easier for someone to reach a loved one when they know they may use the app.Rick Smith has worked wonders with Securus by asking for all this new technology. The technology that has been created is much better for all involved, and it helps raise morale in the prisons. The prisons will have more people reaching family, and they may be seen on the new video cameras that Rick Smith and Securus have installed.
Read full article : https://www.bloomberg.com/profiles/people/3482358-richard-a-smith